How Does Intugo Build Loyal, Professional Teams in Mexico?

Outsorced Employees During Their Break Time

Entering a new market like Mexico is daunting, especially without language skills or business experience. Navigating employment regulations, finding a workspace, and recruiting reliable employees are significant challenges.

Each applicant requires vetting, interviews, and contract drafting, demanding skilled HR professionals with local employment law knowledge. This process can take months, especially for specific skills. Intugo simplifies this with a dedicated recruitment team that handles the entire process, ensuring the perfect candidates join your Mexican operation. Hereโ€™s how we do it

Aligning Cultures

You’ve spent years developing your unique company culture, so it’s crucial that new team members fit in seamlessly. Finding talent with the right cultural alignment in a new country can be challenging. Intugo addresses this by hiring for various positions, including customer service agents, operations managers, analysts, software developers, and marketing professionals.

During the handover process, Intugo strives to understand your business and its unique culture, creating an ideal candidate profile. This profile is matched against our applicants to find the perfect cultural fit. “It’s important to know you, your company, and what works for you,” says Martha Cortez, HR Coordinator at Intugo. “We excel at identifying candidates’ profiles, experience, personality, and potential to match your company.” This ensures your teams in Mexico share the same business culture as back home, making the transition seamless.

Building loyal teams in Mexico through Intugo nearshore service provider

Singling Out Specific Skills

Once youโ€™ve decided to come to Mexico, you’ll want to get started quickly, but first, you need to find the right team members. Whether you’re opening a nearshore contact center or expanding your software company, you need skilled, reliable people you can trust. Mexico offers a wealth of well-educated, hard-working talent, producing hundreds of thousands of university graduates each year, ensuring a broad selection of candidates.

Before building your team, we’ll discuss your specific requirements, including education levels, English-language skills, and any special requests. We’ll post job ads, filter through candidates, and present you with the best options for interviews. “Most of our clients come to Intugo for talent,” says Michael Mocilac, Business Development Manager at Intugo. “They often can’t find or afford talent locally. We excel at helping clients find talent, making it easy to grow with a team extension in Mexico.”

Recruited team members of a client in Mexico

Navigating Labor Laws In Mexico

Mexico has strict labor laws that favor employees. For example, firing someone costs three months’ salary, and there is a mandatory annual bonus called an Aguinaldo, equal to at least 15 days’ wages, paid every Christmas, with heavy fines for non-compliance.

Intugo, with its longstanding presence in Mexico, navigates these laws seamlessly for you. Our Master Services Agreement model, based on US corporate law, shields your company from Mexican legal exposure. As a result, this allows you to focus on developing and connecting with your new team members without worrying about labor regulations.

Retaining the Best People In Mexico

The fight for talent in Mexico is challenging, so we prioritize employee retention. Once you find a skilled cultural fit, consider your team in Mexico as an extension of your company. Chiefly, employees are contractually bound to work exclusively for you within the Intugo facility for at least six months, preventing them from leaving for nearby competitors.

Additionally, workspace design significantly influences retention. We provide fun and comfortable facilities that serve as a home away from home. Employees can make friends, attend social gatherings, and relax during breaks, improving retention rates.

Nearshore operation in Hermosillo Sonora through Intugo

Conclusion of Building Teams In Mexico

When it comes to team building, Intugo are the experts. Simple as that. Our goal is to help your company grow and become more competitive by handling the challenging recruitment stuff, freeing up your time to focus on your core business.

Now, where are you going to put that desk?

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