Recruiting and the rest of the HR activities are key in a mid size BPO/Call Center operation but the right infrastructure, working space and capacity to grow fast are the real key to success
Intugo’s service walks you through the step by step process, in Mexico, with ease
Contact Centers services from Intugo help your company not only to set up, but to replicate your business culture in a successful operation in Mexico.
Our team helps you get the best of:
Payroll and Benefits Administration
Your team in your own space
Recruiting for bigger teams
Your clients need the right infrastructure.
The right market, the right facility
Here are examples of current clients operations:
Customer care operation for large US consumer brands
Tech support for internal corporate departments within their company
Network operations support for North America locations
Accounts receivable and collections for North American consumer accounts
B-to-B account management support
Bilingual Inbound lead nurturing, lead generation and consumer sales
Intugo’s unique business model makes it easy for companies of any size to establish their own nearshore call center operation in Mexico. Intugo connects you to Mexico’s top rated bilingual talent that you require to make your operation a success.
Your call center operation is considered captive since you will have the opportunity to manage it the way you see fit and emulate the successes of your current operations.
With Intugo, you have the option of establishing a mid operation with a dedicated office that is built to suit your exact needs for as many employees as you need.
The call center operations that Intugo supports include customer service, collections, account management, tech support, inbound sales, lead generation and much more.
Your call center team is recruited by us to your exact specifications and you make the hiring decision just as you would in your internal operation. Your team is trained by you and follows your instruction. Intugo’s locations operate in the same time zones as the US.
Quick Facts Mid-Size Operations
No. of Different Back office Positions at Intugo
Avg difference in cost between Nearshore and Inshore
Intugo Call Center / Locations & Images
“Intugo took us to the talent market in Mexico and helped us understand what we were going to be able to do. Working together helped us grow from our initial plan of 8 people, to over 90. We grew back home, we grew with Intugo”
Quote from an existing client
Watch our video (below) that highlights a captive Call Center Operation supported by Intugo. You may also view case studies that highlight actual Intugo clients. Compare the Intugo model to your current outsourcing options.