No matter how small your need, your call center will always provide big service through Intugo.

Explore Intugo’s Call Center Solutions for Small Business, where our experts help you mix your business culture, industry best practices, and our country’s local culture not only to recruit the best possible team but to help get to where you are going, with ease. No matter the size of your need, call centers for small companies can start operations swiftly, even with a team of one. From recruiting to HR activities and providing essential infrastructure, Intugo guides you through the call center landscape. Discover how our solutions contribute to the growth of your brand, streamline operations, and pave the way for expansion. Ready to elevate your call center operations and foster growth? Explore the possibilities with Intugo.

Intugo’s CoWorking Model, allows call centers for small businesses to start quickly, even with a team of ONE.

Our team helps you get the best of:

Your brand / Your team
Payroll and Benefits Administration
Your call center team in a coworking space
Recruiting for call center small teams
HR Activities
Your clients need the right infrastructure.
The right market, the right facility

Here are examples of current client operations:

  • Customer care operation for large US consumer brands

  • Tech support for internal corporate departments within their company

  • Network operations support for North America locations

  • Accounts receivable and collections for North American consumer accounts

  • B-to-B account management support

  • Bilingual Inbound lead nurturing, lead generation and consumer sales

Intugo’s unique business model makes it easy for companies of any size to establish their own nearshore call center operation in Mexico, offering tailored call center solutions for small businesses. Intugo connects you to Mexico’s top-rated bilingual talent, essential for the success of your call center services for small businesses.
Your call center operation, considered captive,  provides you with the opportunity to manage it the way you see fit and emulate the successes of your current operations.

With Intugo, you can choose to establish a call center for small operations with a few dedicated full-time employees in our shared environment or opt for a dedicated office built to suit your exact needs for as many employees as you need.

The call center solutions that Intugo supports include customer service, collections, account management, tech support, inbound sales, lead generation, and much more.

Your call center team is recruited by us based on your exact specifications, ensuring that you have the same level of control over the hiring decision as you would in your internal operation. They are trained by you and follow your instructions. Additionally, Intugo’s locations operate in the same time zones as the US, facilitating seamless coordination for call center solutions for small business.

Quick Facts about Call Center for Small Business


No. of Different Back office Positions at Intugo


Avg difference in cost between Nearshore and Inshore

quote large op

I used to run a 10 people team for my former employer, through Intugo at one of their coworking facilities. Now I work for somebody else. First thing I recommend: ‘Let’s create a team with Intugo. Easy, fast, cost effective’. I wouldn’t do it with anybody else”

Quote from former account manager working for an existing client.

Watch our video that highlights a captive call center for small business supported by Intugo. You may also request case studies that highlight actual Intugo clients. Compare the Intugo model to your current outsourcing options.

Intugo’s unique business model makes it easy for companies of any size to establish their nearshore call center solutions in Mexico.

Contact us for more details