Scalable Teams with Intugo's Healthcare BPO Services
Invest in Your Team, Improve Patient Care
Outsourced Healthcare Redefined
Managing patient data is essential in healthcare, but the complexities of electronic health records and shifting regulations can be overwhelming. To address these challenges, Intugo is here to help with healthcare team building, connecting you with bilingual administrative professionals who integrate seamlessly into your operations. As a result, you can expect cost-effective workforce expansion, maintained company culture, and alignment with your time zone.
In addition, our expertise in working with HIPAA-compliant operations ensures your data remains accurate, compliant, and secure. Ultimately, this will upgrade your operations and improve patient care with Intugo’s Healthcare BPO expert support.
Outsourced Healthcare Statistics
Profitability Beyond Cost-Cutting
In healthcare BPO, reducing costs is meaningful, yet profitability involves more. Intugo’s model blends traditional outsourcing benefits with operational control so you can focus on revenue-generating activities while we manage secondary tasks.
Furthermore, as your healthcare team-building partner, we guide you through every step of the team expansion trajectory, from the initial setup to the ongoing operational growth. Consequently, you can get access to administrative healthcare professionals in Mexico through Intugo´s business support and deliver better results back home.
Examples of positions recruited through our healthcare BPO support:
- Data Entry
- Clinical Documentation Improvement
- Customer Service Rep
- Translator
- Invoice Specialist
- Accounts Receivable / Payable
- Financial Analyst
Healthcare BPO in Mexico
This allows you to manage your team using familiar processes while benefiting from the advantages of nearshoring. In addition, Mexico’s commitment to education and professional development ensures a steady supply of qualified talent to meet the growing demands of the healthcare sector.
The outsourced healthcare BPO market reached $227,271 in 2021, with a CAGR projection of 9.34% -> $355,992 million.
Workforce Expansion
“Intugo made it very easy to start hiring employees because they took care of all the legalities while I focused on training my new people. What I like about that is that we have the same flexibility to engage with our employees and maintain the same culture with our in-house team and our Intugo team”
Adriana DeGideo, Shared Services Sr. Manager.
Frequently Asked Questions About Healthcare BPO
What types of healthcare administrative tasks can Intugo support?
Intugo helps healthcare organizations build dedicated teams in Mexico to handle a range of administrative tasks, including data entry, patient data management, clinical documentation updates, claims processing, and appointment coordination. Your team is hired specifically for your needs and managed by you, while we take care of the local setup and operational structure.
How does Intugo handle data security and compliance in healthcare?
Intugo’s Information Security Management System is certified under ISO/IEC 27001:2022 by NYCE, a recognized certification body. This means that every exchange of information between you and your team in Mexico follows internationally accepted security standards—the same level used by many multinational firms.
We also align with HIPAA requirements to support U.S. healthcare compliance. You manage your internal processes directly, while we maintain the secure infrastructure, vetted personnel, and documentation controls that support a compliant and reliable operation.
What are the benefits of outsourcing healthcare BPO services to Mexico through Intugo?
Using Intugo to set up healthcare operations in Mexico offers several practical advantages:
- Access to bilingual talent with experience in healthcare support functions
- Shared time zones with the U.S., enabling real-time coordination
- Lower overall labor and operational costs
- No need to establish a legal entity—we provide the local operational framework
- Support in maintaining compliance with healthcare and labor regulations
Why choose Intugo instead of other BPO providers?
The Intugo model is structured to give you control while removing the complexity of setting up abroad. Key benefits include:
- You manage your team directly—they’re not shared or reassigned
- We handle legal, administrative, and payroll responsibilities locally
- No upfront investment in infrastructure
- Clear cost breakdowns—no bundled services or hidden fees
- You can establish your own culture and workflows within your team
- Your intellectual property and internal systems stay within your control