Episode 5 Overview
HotSpot 5 - Scaling Smart: Wannamaker Law’s Journey to 3,000% Growth in Mexico (Juan Miranda)
In Episode 5 of HotSpot by Intugo, we talk with Juan Miranda, Country Manager at Wannamaker Law, about the firm’s incredible nearshoring journey — from a 5-person start to a team of over 200 employees in just a few years (now surpassing 280). He shares the lessons learned while building a successful operation in Mexico, and how nearshoring helped them scale faster, boost productivity, and bridge cross-border teams.
Wannamaker Law faced the challenge of scaling quickly while maintaining quality and compliance. With help from Intugo’s nearshoring model, they built a high-performing team in Mexico that continues to grow rapidly.
Juan shares lessons from the journey, including the importance of starting small, building cultural connection, and integrating nearshore teams with U.S. operations.
This episode is packed with actionable takeaways for companies exploring nearshoring to solve recruitment, productivity, and scalability challenges.
What You'll Learn
How Wannamaker Law grew 3,000% through nearshoring in Mexico
Why starting small can lead to big results in global expansion
How nearshoring accelerates recruitment and scalability
The key role of cultural integration in cross-border teams
Real-world insights into managing hybrid, international operations
Tips for building loyalty and commitment in remote teams
Watch or Listen Now
Episode Timestamps
00:18 – Starting with just 5 employees
01:30 – Why remote-only wasn’t scalable
02:45 – Mexico as a fast solution for bilingual legal talent
04:15 – Recruiting 10 people in 2 weeks
05:20 – Bridging hybrid teams across borders
06:05 – Boosting productivity with AI tools
07:40 – The dos and don’ts of launching a nearshore team
08:50 – Key to success: Make your nearshore team feel like your own
10:00 – Cultural alignment between U.S. and Mexico teams
11:45 – What to avoid when scaling abroad
Meet the Guest
Juan Miranda
Director of Operations, Wannamaker Law
He leads the firm’s thriving operation in Mexico. With a solid background in operations, team leadership, and business development, Juan has played a pivotal role in scaling the company’s nearshore presence — growing from a small team of five to over 280 employees in just a few years.
His strategic approach focuses on building high-performing, culturally aligned teams that integrate seamlessly with U.S. operations. Juan’s leadership has been key to Wannamaker Law’s success in navigating recruitment challenges, boosting productivity, and maintaining compliance across borders.
Ready to Grow Like Wannamaker Law?
Let’s talk about how Intugo can help you build a high-performing team in Mexico—fast, scalable, and fully aligned with your goals.