In this episode, we sit down with Daniel Figueroa, Head of Global Security at Intugo, to discuss the key levels of data security that companies must consider. From compliance challenges to international standards like ISO 27001, we explore how businesses can strengthen their cybersecurity strategies—especially within the nearshoring industry.
Stay Ahead: Exclusive Insights and Strategies for Business Growth
Many expansion decisions focus primarily on launch timelines or labor cost comparisons. However, structural alignment typically carries greater long-term impact than speed alone.
Call center growth is rarely linear. Companies may scale from 15 agents to 100 within a single year. Administrative systems must support that acceleration.