Outsource Smart: Why choose Intugo for your Customer Support team?

At Intugo, we empower your customer service outsourcing with a seamless approach.

  • Optional ownership

  • Non-to-low initial capital investment, flexible and quick adaptation to evolving business requirements

  • Quick implementation

  • Enlarged strategy and business focus

  • Transparent cost structure for total operational control

  • Total operational control

  • Protect your intellectual property

  • Replicate your own business culture

how it works intugo

Intugo: The Smarter Way to Outsource Customer Service For Scalable Growth

Optimize Resources, Enhance CX: Build Your Mexico-Based Support Team

The Intugo business model helps your outsourced customer service team in Mexico support your back-home operations, facilitating efficient resource allocation. We build teams based on your client needs, offering Customer, Help Desk, or Tech support for enhanced customer satisfaction.

Outsource & Control

At Intugo, you have full control over your outsourced customer service operation, aligning it with your preferences and replicating successful practices from your current operations. Meanwhile, we expertly manage country-specific intricacies like compliance, government relations, facilities, procurement, and more so you can focus on nurturing customer success.

Partner with Intugo:

graphic customer support outsourcing in mexico

Mexico Customer Service Outsourcing: Intugo Recruits 40+ Bilingual Roles

Customer Support In Action

Customer Support

Examples of profiles recruited by Intugo:

  • Customer Support Representative
  • Lead Gen
  • Consumer Sales
  • Social Media Customer Support Specialist
  • Billing Support Specialist

Plus 30 customer care positions.

Help Desk working in Mexico Outsourcing

Help Desk

Examples of profiles recruited by Intugo:

  • Helpdesk Technician
  • Service Desk Specialist
  • IT Helpdesk Administrator
  • Desktop Support Technician
  • Remote Support Specialist

And over 8 help desk positions.

Tech Support in Mexico

Tech Support

Examples of profiles recruited by Intugo:

  • Technical Support Engineer
  • IT Support Specialist
  • Network Support Engineer
  • Systems Support Analyst
  • Software Support Analyst

And 10 different tech support positions.

Our Complete Solution: BPO Customer Service

Workstation Set Up

Recruiting & Screening

Human Resources Management

Regulatory Compliance / Government Relations

Tax and Accounting

Payroll

Purchasing Services

Coworking Facility Management

Tell us what you need:

Our Proven Model for BPO Customer Support Success

Unlocking the full potential of customer service outsourcing not only reduces costs but also paves the way for remarkable growth opportunities by harnessing professional talent.

In Their Own Words: Testimonial

18 months ago, we started with 5 agents. As of present, we have around 75 employees. In a monetary sense, our revenues have grown 1,400%.

 

Robert Wannamaker
Owner of Camino Promotions Inc.
Call Center Outsourcing in Mexico

Intugo’s unique business model makes it easy for companies of any size to establish their BPO customer service in Mexico.


Contact us for more details