Build a strong team of bilingual experts for your operation and tackle your global talent needs

Nearshore your tech support operations with Intugo and find second to none talents with the right skills and experience, while lowering your operational costs.

Due to the digital world we live in, technological innovation has been adopted by all kinds of businesses around the globe, which has meant an improvement of the different operations of these companies. Tech support teams are a key contributor to business growth, because having the right team helps you enhance your communication with clients and between employees, fix,
optimize and repair hardware and reduce your IT costs.

Every year, thousands of young talents graduate from top rated universities in technology and engineering majors in Mexico, having all kinds of professionals available to support your operations. Whether it is tier one tech support, or remote customer support functions, you can build a team of a few employees working in our shared environment, or have your own dedicated office for as many people as you need. In addition, you can have your tech support center operating 24/7.

Quick Facts About Tech Support

89%

Business compete through the level of customer experience

64%

Customers in the U.S connected with customer service

90%

Customers expect an online portal for customer service

97%

Remote resolution rate

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I’ve been part of the Intugo family for fours years, and I’m thankful I get to share my labor and personal growth in a great environment, surrounded by incredible people.”

Alejandra G. – Third Level III SME

Intugo’s unique business model makes it easy for companies of any size to establish their own nearshore tech support operation in Mexico.


Contact us for more details